Frequently Asked Questions

  • The Center for Connection does not have set opening and closing hours. Our clinicians' schedules vary across division and specialization in order to best serve their client populations. Upon receiving your inquiry form/initial outreach, our Director of Client Relations or one of our Division Directors will help to connect you with a therapist who is an excellent match for your outreach needs/goals and scheduling availability. 

  • No. However, if your plan allows you to work with Out-of-Network providers, then you may request a super bill from your practitioner and submit it to insurance for reimbursement. (Note: we cannot guarantee reimbursement eligibility. Please contact your insurance company for further details.)

    Our policy ensures that our out-of-network therapists use their time doing what they do best—provide therapy, rather than spending undue time interacting with insurance companies. Our therapists are free to use their best therapeutic approach, tailored specifically to clients' unique needs. Therapists and clients decide the frequency and length of care, independent of insurance company restrictions. Additionally, our therapists won't be professionally overextended (due to taking on more cases because of lower insurance reimbursement). Instead, our clinicians are alert and engaged during sessions, are invested in clients' goals and progress, and can make recommendations tailored to clients' specific needs.

    Also, since you won’t be using insurance, you have the right to receive a “Good Faith Estimate” explaining how much you should expect to pay for the total expected cost of any non-emergency items or services. You can request your clinician to provide you with a Good Faith Estimate in writing at least one business day before your first session. The law says that if you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

    To give you an idea, our therapists charge somewhere between $160 and $250 per individual session, depending on the clinician’s training and experience. Assessments and evaluations and longer sessions will cost more. If the fee to see your individual therapist falls outside of this range, they will discuss specifics with you.

  • Sliding scale services are not available at this time.

  • At this time, we are not open for walk-in visitors. If you are interested in our services, please complete the form on our Appointments page. The questions on this form will help us match you with the right team member for your needs and schedule. If you are a professional looking to network, this form can also be used to better connect you with the right member of our team.  

  • Unfortunately, due to confidentiality and other reasons, we are unable to accommodate requests to tour the Center.

  • At the Center for Connection, we’re here for you.  To quote our Executive Director, Dr. Tina Payne Bryson, “We’ve created the Center to be a place you can turn when you don’t know where to go.  When your child is struggling—in terms of handling emotions, making good decisions, succeeding socially or educationally, dealing with physical and health limitations, or anything else—we’re here to help."

    We’ve assembled some of the best and most capable professionals in Southern California, from a wide assortment of fields, and we’re all here to help. We work with kids, youth, adults, couples, and families experiencing anxiety, depression, postpartum issues, trauma, adoption challenges, infidelity, family struggles, life transitions, and other challenges. Working from a perspective that relies on the latest research and emphasizes the importance of relationships and development, we can help you and your family not only survive what you’re going through, but learn to thrive in ways you probably haven’t even imagined. To begin, please complete the form on our Appointments page.

    If you or someone you love is in need of emergency assistance, please contact 911.