Frequently Asked Questions
What are your hours?
The Center for Connection consists of independent practitioners who manage their own schedules. They generally see patients during regular business hours (Monday through Friday, 8 am to 5 pm), and can be available during later evening times and weekends. Schedules vary by practitioner, and may be arranged with them individually.
Do you accept insurance?
To keep our rates competitive, we do not accept insurance. This eliminates the need for a medical biller and allows us to pass those savings to our clients. This policy also reduces the chance of surprise future bills in the event of non-coverage.
If your plan allows you to work with Out-of-Network providers, then you may request a super bill from your practitioner and submit it to insurance for reimbursement. (Note: we cannot guarantee reimbursement eligibility. Please contact your insurance company for further details.)
Do you have lower fee options or sliding rates?
Almost all of our therapists have a limited number of sliding-scale options that can be made available on a case-by-case basis, with most doing some pro-bono work from time to time. To learn more, please complete the form on our Appointments page so we can first match you with the right therapist, and then work out logistics.
Do you accept walk-ins?
At this time, we are not open for walk-in visitors. If you are interested in our services, please complete the form on our Appointments page. The questions on this form will help us match you with the right team member for your needs and schedule. If you are a professional looking to network, this form can also be used to better connect you with the right member of our team.
Do you offer facility tours?
Not at this time. Please check back soon.
Where do I start?
At the Center for Connection, we’re here for you. To quote our Executive Director, Dr. Tina Payne Bryson, "We’ve created the Center to be a place you can turn when you don’t know where to go. When your child is struggling—in terms of handling emotions, making good decisions, succeeding socially or educationally, dealing with physical and health limitations, or anything else—we’re here to help."
We’ve assembled some of the best and most capable professionals in Southern California, from a wide assortment of fields, and we’re all here to help. We work with kids, youth, adults, couples, and families experiencing anxiety, depression, postpartum issues, trauma, adoption challenges, infidelity, family struggles, life transitions, and other challenges. Working from a perspective that relies on the latest research and emphasizes the importance of relationships and development, we can help you and your family not only survive what you’re going through, but learn to thrive in ways you probably haven’t even imagined. To begin, please complete the form on our Appointments page.
For immediate assistance, please take advantage of the below resources:
- If you or someone you love is in need of emergency assistance, please contact 911.